Staff shortages, high operating costs and increasing OTA commissions are eating into hotels' revenues. We look at how Pillows Hotels turned an F&B bundle into a year-round incentive to book direct.

Direct booking benefits are a great incentive for your guests to book direct. Learn how to pick the right ones for your hotel.

Restrictions are being lifted in certain places, and hotels can safely reopen all of their amenities. This brings the opportunity for additional revenue from upsells and add-ons. We look at how a luxury hotel used personalised messaging to bring awareness to their newly reopened Club Lounge.

We take a look at how hoteliers can adjust their food and beverage strategies to focus on aiding recovery and setting up for long term success.