Trends and Insights

9 effective ways to improve the guest experience

Guest experience—before, during and after their stay—is crucial for encouraging your visitors to return. Here are 9 effective ways to improve the experience for your guests.

The Future of Hotel Loyalty Programs and How to Encourage Repeat Bookings

Guest attitudes towards loyalty programs are changing. Get your loyalty program ready for the future with these tips and learn how they encourage repeat bookings.
Trends and Insights

5 tips to get your hotel website ready for this summer

Many hotels fail to tailor their websites to the season, but every season is different. Here are 5 tips for optimising your website to get the most out of this summer.