Why we are here

A person who works at the front desk of a hotel is talking to someone who is behind the camera

In today’s digital society, where people expect a personalised experience, offering a human touch is more important than ever. However, personal contact and premium service are often overpowered by complex technology and price-driven OTA’s. Let’s take back what we stand for: Hospitality. 

Now the question is, how do we leave that lasting impression online? When a phone call turns into an online form. A walk-in becomes an almost anonymous booking. How do we know when we make our guest smile?

The good news is, Hotelchamp gives you the power to own the full experience again. Start to end. To truly tailor each stay to the needs of your guests. We talk with you, not at you, about how you can best bring your business online. And we provide solutions that are so easy to use - anyone can do it. Because why make things hard when they can be so simple? Let’s save you the time, money and resources. That you can invest in your guests, delivering that experience that will last a lifetime.

As hoteliers we do everything we can to give our guests the time of their lives. Why settle for less when it comes to our own? We too, deserve an experience that makes us feel special. 

With Hotelchamp, everybody wins.

With Hotelchamp,
everybody wins

Two people sit opposite each other at a desk. They are both smiling and laughing

In today’s digital society, where people expect a personalised experience, offering a human touch is more important than ever. However, personal contact and premium service are often overpowered by complex technology and price-driven OTA’s. Let’s take back what we stand for: Hospitality. 

Now the question is, how do we leave that lasting impression online? When a phone call turns into an online form. A walk-in becomes an almost anonymous booking. How do we know when we make our guest smile?

The good news is, Hotelchamp gives you the power to own the full experience again. Start to end. To truly tailor each stay to the needs of your guests. We talk with you, not at you, about how you can best bring your business online. And we provide solutions that are so easy to use - anyone can do it. Because why make things hard when they can be so simple? Let’s save you the time, money and resources. That you can invest in your guests, delivering that experience that will last a lifetime.

As hoteliers we do everything we can to give our guests the time of their lives. Why settle for less when it comes to our own? We too, deserve an experience that makes us feel special. 

With Hotelchamp, everybody wins. 

Case study: How to offset the impact of seasonality by increasing mid-week occupancy rates

Case study: How to offset the impact of seasonality by increasing mid-week occupancy rates

Seasonal changes bring about fluctuations in occupancy rates, with an expected transition towards weekend stays. We look at how a hotel increased their mid-week occupancy rates.

A Hotelier’s Guide to Crafting a Mobile-Friendly Website

A Hotelier’s Guide to Crafting a Mobile-Friendly Website

Mobile devices account for almost 60% of web traffic globally, so hotels need to prioritize a mobile-friendly design when it comes to their web presence. If you were looking for an incentive to prioritize your mobile presence, here it is.

Case Study: How Amrâth Hotels increased direct bookings with multi-touchpoint seasonal offers

Case Study: How Amrâth Hotels increased direct bookings with multi-touchpoint seasonal offers

To achieve all your marketing goals, it’s crucial to have a holistic messaging approach. Find out how a hotel chain successfully used a multi-message strategy to convert visitors across various touchpoints.

How to use direct booking benefits to convince guests to book direct

How to use direct booking benefits to convince guests to book direct

Direct booking benefits are a great incentive for your guests to book direct. Learn how to pick the right ones for your hotel.

5 Creative, Free & Reliable Ways to Drive More Traffic to Your Website

5 Creative, Free & Reliable Ways to Drive More Traffic to Your Website

More guests are making bookings online, and their purchasing power can make a real difference to your hotel’s bottom line. Here are our 5 creative, free and reliable ways to bring the right people to your website.

Case Study: How The Langham, London increased direct bookings from first-time visitors

Case Study: How The Langham, London increased direct bookings from first-time visitors

Commissions for bookings from OTAs are bigger and bigger, but both guests and hotels benefit greatly from direct bookings. We look at how The Langham, London communicated in a powerful way their strong benefits for booking direct.

5 Keys to Becoming a Great Hotel Marketing Leader

5 Keys to Becoming a Great Hotel Marketing Leader

Stay at the forefront of innovation and ahead of your competitors by learning the skills required to be a great leader when marketing your hotel. Here are our 5 keys to help you out.

Case Study: The hotel website builder that graphic designers chose

Case Study: The hotel website builder that graphic designers chose

Finca Malvasia needed a full revamp of their website. With Hotelchamp eCommerce, they now have a "good quality, good looking site that was SEO compatible”.

The Future of Hotel eCommerce

The Future of Hotel eCommerce

eCommerce offers a large revenue opportunity for hotels, but users have increased expectations when it comes to their online visits. See the biggest trends that will impact the future of hotel eCommerce.

The 10 best ways to ask for reviews

The 10 best ways to ask for reviews

It's essential to know how your guests feel about your service so that you can change, tweak or improve it to better suit their needs. Read our list of best ways to ask your guests for reviews.