Why we are here

A person who works at the front desk of a hotel is talking to someone who is behind the camera

In today’s digital society, where people expect a personalised experience, offering a human touch is more important than ever. However, personal contact and premium service are often overpowered by complex technology and price-driven OTA’s. Let’s take back what we stand for: Hospitality. 

Now the question is, how do we leave that lasting impression online? When a phone call turns into an online form. A walk-in becomes an almost anonymous booking. How do we know when we make our guest smile?

The good news is, Hotelchamp gives you the power to own the full experience again. Start to end. To truly tailor each stay to the needs of your guests. We talk with you, not at you, about how you can best bring your business online. And we provide solutions that are so easy to use - anyone can do it. Because why make things hard when they can be so simple? Let’s save you the time, money and resources. That you can invest in your guests, delivering that experience that will last a lifetime.

As hoteliers we do everything we can to give our guests the time of their lives. Why settle for less when it comes to our own? We too, deserve an experience that makes us feel special. 

With Hotelchamp, everybody wins.

With Hotelchamp,
everybody wins

In today’s digital society, where people expect a personalised experience, offering a human touch is more important than ever. However, personal contact and premium service are often overpowered by complex technology and price-driven OTA’s. Let’s take back what we stand for: Hospitality. 

Now the question is, how do we leave that lasting impression online? When a phone call turns into an online form. A walk-in becomes an almost anonymous booking. How do we know when we make our guest smile?

The good news is, Hotelchamp gives you the power to own the full experience again. Start to end. To truly tailor each stay to the needs of your guests. We talk with you, not at you, about how you can best bring your business online. And we provide solutions that are so easy to use - anyone can do it. Because why make things hard when they can be so simple? Let’s save you the time, money and resources. That you can invest in your guests, delivering that experience that will last a lifetime.

As hoteliers we do everything we can to give our guests the time of their lives. Why settle for less when it comes to our own? We too, deserve an experience that makes us feel special. 

With Hotelchamp, everybody wins. 

A Hotel Marketers Introduction To Google Analytics 4 (GA4)

A Hotel Marketers Introduction To Google Analytics 4 (GA4)

In 2023, Google will be sunsetting Universal Analytics and switching to GA4. Find out how you can get your hotel ready for this big change to Google Analytics and your website tracking.

Case Study: How The Langham, Chicago generated $30k in additional revenue in 2 months with one simple message

Case Study: How The Langham, Chicago generated $30k in additional revenue in 2 months with one simple message

Restrictions are being lifted in certain places, and hotels can safely reopen all of their amenities. This brings the opportunity for additional revenue from upsells and add-ons. We look at how a luxury hotel used personalised messaging to bring awareness to their newly reopened Club Lounge.

7 eCommerce Tips for Hotels to Increase Conversion

7 eCommerce Tips for Hotels to Increase Conversion

Your website must be performing at its best because it is the first touchpoint interested guests see, but it's not your whole online presence. To move closer to your ultimate goal—turning online browsers into active customers—you need to improve your eCommerce setup.

7 Hotel Marketing Trends for 2022

7 Hotel Marketing Trends for 2022

New technologies and platforms are emerging. It's crucial to keep up and know where your guests are to ensure the right audience sees your hotel. Here are 7 hotel marketing trends for 2022 to help you concentrate your efforts.

9 effective ways to improve the guest experience

9 effective ways to improve the guest experience

Guest experience—before, during and after their stay—is crucial for encouraging your visitors to return. Here are 9 effective ways to improve the experience for your guests.

The Future of Hotel Loyalty Programs and How to Encourage Repeat Bookings

The Future of Hotel Loyalty Programs and How to Encourage Repeat Bookings

Guest attitudes towards loyalty programs are changing. Get your loyalty program ready for the future with these tips and learn how they encourage repeat bookings.

5 tips to get your hotel website ready for this summer

5 tips to get your hotel website ready for this summer

Many hotels fail to tailor their websites to the season, but every season is different. Here are 5 tips for optimising your website to get the most out of this summer.

Airbnb announces major changes to reflect how travellers' behaviour has changed

Airbnb announces major changes to reflect how travellers' behaviour has changed

Traveller behaviour has changed over the past couple of years. Airbnb has recently announced major changes to reflect this. Here's what these changes mean.

How to set up a last minute Mother’s Day campaign for your hotel

How to set up a last minute Mother’s Day campaign for your hotel

Help your guests reconnect with their loved ones with a well-crafted Mother’s Day campaign. Learn how to easily set up last-minute messaging on your website.

Three key learnings from travel industry events in 2022 (so far)

Three key learnings from travel industry events in 2022 (so far)

The return of events to the hotel industry has seen great expert insights shared during the programmes. Here are the three key learnings that we're seeing come out of these events.