Hotelchamp’s partnership with VAYA Resorts expands to 17 of its properties and the VAYA Resorts website after a successful initial partnership with VAYA Fieberbrunn.

Hotelchamp announced that VAYA Resorts have chosen one of the industry’s favourite Direct Booking tools, Hotelchamp Convert, to boost direct revenue and increase personalisation. As of January 2023, 16 new VAYA Resorts properties are joining the existing VAYA Fieberbrunn as well as the VAYA Resorts website after demonstrating high ROI since the start of their partnership in September 2022.

“We’re very excited about the cooperation with VAYA Resorts. We were able to set everything up very quickly and we’re already seeing some great results in terms of ROI,” says Sabine Annawald, Customer Success Manager at Hotelchamp. Nadine Schröder, Account Executive also adds “It’s fantastic to see VAYA Resorts recognise the value in website personalisation, especially for the luxury segment. We’re thrilled to be able to work with them and help them achieve the higher standard of personalisation they strive for, and help them better cater to their guests’ needs.”

Providing the highest levels of service and positioned in excellent locations, VAYA Resorts offers premier resorts throughout Austria. With a wide range of accommodation types and categories, there is something for everyone at VAYA Resorts, from quality furnishing to stunning wellness areas and culinary highlights in their VAYA Bar & Grill restaurants.

Though already having high average daily rates and a wide pool of returning customers, Konstantin Kühn, Revenue Manager at VAYA Resorts, felt that there were improvements to be done to decrease the exit rate and achieve the highest level of website personalisation characteristic of the luxury segment. Well-known for its advanced personalisation features, Hotelchamp Convert allows VAYA Resorts to use geotargeting to create a personalised website experience for their target markets. Focused on revenue-generating features, Kühn is excited to use Convert’s persona targeting to upsell services and longer vacation packages. On top of that, as of March 2023, VAYA Resorts is now also one more step ahead when it comes to strengthening its direct channel. Using Hotelchamp’s Rate Beat technology across all their properties, VAYA Resorts can now automatically scan and match OTA rates by offering the right promo codes, incentivising direct bookings.

Hotelchamp is the easy way to get your hotel online, attract highly converting traffic and encourage guests to book directly. With solutions that allow you to have full control of your online presence, Hotelchamp is here to help you take back control of the guest experience. With Hotelchamp, everybody wins.

Find out more about Hotelchamp Convert ›

Mar 28, 2023
Written by
Hotelchamp Team