Guest experience—before, during and after their stay—is crucial for encouraging your visitors to return. Here are 9 effective ways to improve the experience for your guests.

Guest attitudes towards loyalty programs are changing. Get your loyalty program ready for the future with these tips and learn how they encourage repeat bookings.

In this episode of The Hotel Marketing Show, we talk with Olga Heuser, Co-founder and CEO of DialogShift about where guest communication has come from, where it's going and the common mistakes hotels make.

In this episode of The Hotel Marketing Show, we talked with André Jacques from The Langham, Melbourne about their post-pandemic marketing strategy, local partnerships and how marketers can think outside of the box to create memorable experiences that appeal to their target guests.

In this episode of The Hotel Marketing Show, we talk with Philipp Ingenillem of Online Birds about how hotels can set themselves up for independence, how to choose the right partners to achieve your goals and the role that digital marketing plays in setting this up.

Hotelchamp announces today that hoteliers can enter into the draw to win a brand new, conversion optimised website built for their hotel, including free access to Hotelchamp eCommerce for 1 year.

In this episode of The Hotel Marketing Show, we talk with Christoph Peppers from H-Hotels about how eCommerce fits into the hotel landscape and get an inside look into some of the highs, lows and challenges of hotel eCommerce roles.

Hotelchamp has launched an online store feature that allows hoteliers to generate instant revenue by easily selling vouchers, experiences or merchandise on a highly converting storefront.