Use our smart solution to learn more about their behaviour and characteristics
You can automatically offer what your potential hotel guests are looking for, when you identify your website visitors
Customise and personalise your notifications according to specific and pre-defined audiences. Make it more relevant using our three targeting options.
Engage with your guests on a personal level, based on their behaviour and characteristics
Our solution enables you to target website visitors with the same characteristics. This can be the same geographical region or the fact that they are coming from the same website, such as Trivago, Google or Tripadvisor. Applicable to all of our methods, this allows great customisation to your website.
Target visitors coming from specific websites such as TripAdvisor, Google Adwords and Trivago. For instance, start optimizing the ROI for your metasearch, social or adwords campaigns by lasersharp targeting those visitors and showing them relevant, interacting and convincing customer interactions.
Exclusively target visitors coming from a specific geographical area. In this way you can show our tool only to the countries of your choice. Do you want to get more customers from Germany? Only give German visitors a discount then. A vast number of combinations is available to realise specific needs.
Target visitors that already have visited your website in the past. Returning visitors are seriously considering to make a reservation at your hotel and need an incentive to book directly. As an example, show a 10% discount voucher to your returning visitors instead of a 5% discount voucher for first time visitors.
Engaging customer interactions based on your visitors’ online behaviour
Using specialised personalisation technology we analyse your website visitors, which enables us to show relevant content in real-time.
Know your visitor’s actions on your site as they are happening. Are they moving their cursor to exit the page? Intercept them with an exit notification to entice them to continue booking on your hotel website!
Show content altered to each visitor to provide a unique customer journey. Are they business guests? Send a message providing information regarding meeting rooms.
Boost your direct revenue
Improve guest engagement
Support by our conversion specialists
Based on our experience, I’m happy to recommend Hotelchamp to any small or large hotel looking to increase direct bookings and create a direct relationship with its guests.
Following the launch of our new website, we chose to work with Hotelchamp to fully optimize it. The setup was very fast with a reactive and attentive team. The results did not take long to come and our direct bookings are constantly growing!
30% Additional direct bookings without commission since I am working with Availpro booking engine and Hotelchamp technology. It is a winning combination for independent hoteliers allowing higher performance next to online travel agencies.
We learn every day from working together with the team of specialists from Hotelchamp. The effective tools and personal support has led to a massive 38% increase of our direct bookings
Young, fresh and always focussed to optimize their great solution. Hotelchamp brings our balance back between direct and indirect bookings.
With Hotelchamp’s technology we can easily convince our website visitors that booking with Stayokay has many advantages. Because of this we increased our direct bookings, which is great!
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