Case studies

Hotels all around the world are using Hotelchamp to increase their direct bookings, personalise their websites and take control of their direct channel. Find out how they do it.

Customers

Finca Malvasia

Finca Malvasia needed a full revamp of their website. With Hotelchamp eCommerce, they now have a "good quality, good looking site that was SEO compatible”.

View case

Generating 1200 Email Sign-Ups During A Downturn

Email is a powerful way to nurture and communicate with potential guests. In 9 months, we helped one client get 1200 new subscribers. Find out how in this case study.

View case
Customers
Customers

Royal Crescent Hotel And Spa

In this Customer Story with Royal Crescent Hotel and Spa, find out what hedgehogs and direct bookings have in common.

View case

Sofitel Legend The Grand Amsterdam

Hear from Emir Boro from Sofitel Legend The Grand Amsterdam about the engaging campaigns that they created with Hotelchamp. Plus, get a sneak peek of their upcoming plans.

View case
Customers
eCommerce Case Studies

The Hotel Website Builder That Graphic Designers Chose

Finca Malvasia needed a full revamp of their website. With Hotelchamp eCommerce, they now have a "good quality, good looking site that was SEO compatible”.

View case
Convert Case Studies

Generating 1200 Email Sign-Ups During A Downturn

Email is a powerful way to nurture and communicate with potential guests. In 9 months, we helped one client get 1200 new subscribers. Find out how in this case study.

View case
Convert Case Studies

The Strategy That Generated Over €30K Of Direct Revenue

In 3 months, we helped generate over €30K of direct revenue for Royal Crescent Hotel. In this case study, learn about the strategy behind this success.

View case
Convert Case Studies

How The Langham, Chicago Generated $30k In Additional Revenue In 2 Months With One Simple Message

Restrictions are being lifted in certain places, and hotels can safely reopen all of their amenities. This brings the opportunity for additional revenue from upsells and add-ons. We look at how a luxury hotel used personalised messaging to bring awareness to their newly reopened Club Lounge.

View case
eCommerce Case Studies

How Crystal Hotels Built A New Hotel Website In Just 3 Weeks

A decade ago, building a new hotel website was a lengthy and expensive project. Now it can be worlds apart with no-code tools. Find out how Crystal Hotels got a new hotel website in just 3 weeks.

View case
Convert Case Studies

How To Convert Guests All Along The Booking Journey With A Cross-Device Campaign

Most travel purchases happen online, so travellers have plenty of hotel choices—and many of them consider price as an important factor. We look at how a hotel stayed competitive and attracted guests during off-peak months with a 360-degree cross-device campaign.

View case
Convert Case Studies

How Pillows Hotels Boosted Year-Round Revenues With Food And Beverage Bundles

Staff shortages, high operating costs and increasing OTA commissions are eating into hotels' revenues. We look at how Pillows Hotels turned an F&B bundle into a year-round incentive to book direct.

View case
Convert Case Studies

How Future Inns Hotels Attracted Last-Minute Direct Bookings With Flexible Offers

Flexibility has been a hot topic for the travel industry since the pandemic. We look at how Future Inns Hotels communicated their highly flexible offer, generating outstanding results for their campaign.

View case
eCommerce Case Studies

Building A Hotel Website That Stands The Test Of Time

Even hotels with a high percentage of direct bookings are defending their hard-earned guests from OTA efforts. We look at how Montboulard refined their story and got a scalable website that can stand the test of time.

View case
Convert Case Studies

How To Offset The Impact Of Seasonality By Increasing Mid-Week Occupancy Rates

Seasonal changes bring about fluctuations in occupancy rates, with an expected transition towards weekend stays. We look at how a hotel increased their mid-week occupancy rates.

View case
Convert Case Studies

How Amrâth Hotels Increased Direct Bookings With Multi-Touchpoint Seasonal Offers

To achieve all your marketing goals, it’s crucial to have a holistic messaging approach. Find out how a hotel chain successfully used a multi-message strategy to convert visitors across various touchpoints.

View case
Convert Case Studies

How The Langham, London Increased Direct Bookings From First-Time Visitors

Commissions for bookings from OTAs are bigger and bigger, but both guests and hotels benefit greatly from direct bookings. We look at how The Langham, London communicated in a powerful way their strong benefits for booking direct.

View case
eCommerce Case Studies

Fun And Easy: “The Game-Changing” Website Builder For Hoteliers

Cross Hotels & Resorts wanted to create a new website that they could easily design, build and control. Hotelchamp eCommerce empowered them to do that.

View case
Convert Case Studies

How Optimising Retargeting Emails Helps The Leaky Booking Funnel

The journey of converting website visitors into hotel guests can be a challenging one. Our team analysed a sample of hotels and shared the learnings to address the leaky booking funnel.

View case
Convert Case Studies

Capture Up To 20x More Emails

In this case study, we compared the results of different email capture messages. We also share our top tips for increasing newsletter sign-ups and conversion.

View case
Convert Case Studies

Increasing Occupancy Using Unique Offers

In this case study, we focus on how one of our partners sold 60 rooms in less than 2 days using a unique offer and a multi-channel promotional strategy.

View case
Convert Case Studies

How Eden Hotels converted over 22% of visitors abandoning their booking engine

The travel industry has a complex buyer journey and a high average cart abandonment rate. We look at how Eden Hotels successfully converted leaving guests while growing their email subscriber database.

View case